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A Shoe Went Flying By

Lis Kroeker
May 2, 2011

I was sitting in my office with Jake, helping him with his math, when I heard crying coming down the hall. It was dismissal time for the kindergarten students, and the hall was full of parents getting their little ones ready to transition back to home. We looked at each other, shrugged, and kept on working. I figured that there were lots of other adults in the building who could take care of this, and that if they needed me, someone would come to get me.

Minutes later, someone did come to get me. The kindergarten teacher peered into my room and asked me to come and help. Jake and I looked at each other. I asked him if he could get himself back to his class, and rushed down the hall to see what was happening.

There is a certain fear that lives with me every day as a school counsellor. When all else fails, and all has been attempted, there is this strange conception that the school counsellor will know what to do. I suppose that after all those years of schooling and reading, I do know what to do, but only to a certain point. Life has a way of being unpredictable, and no matter how well we understand things intellectually, there is no telling how we will react once we are really in the moment of the crisis. As I ran down the hall, wondering what was expecting me, and silently praying that I would be able to know what I needed to do, I could hear the teacher talking about "that parent." "That parent doesn’t know what to do. If she only stopped indulging that child and set some boundaries, we wouldn’t have this problem. You have to teach her to manage this child." And as we entered the room, I heard her say, "I can’t stay, I have another appointment."

There, in the middle of the room, was a young mom on her knees, gently rubbing the back of her daughter, who looked clearly distressed. Mom looked up at me, her face full of shame. I stepped forward, slowly, but not slow enough. The little girl looked at me, panicked, took her shoe off, and threw it at me. I had overstepped her boundary; now I knew what to do!

I found a little chair and sat far away enough so that Mom and child would feel safe, yet close enough to establish a connection. Quietly, I started to chat with Mom about her child, nodding and listening, and affirming as much as I possibly could that this mother was, in fact, taking the lead for this child and following her heart. As we chatted, we realized that this child was extremely sensitive, so much so that she often became overwhelmed by her environment, experiencing a vulnerability that was too much to bear. I didn’t need to give advice; I didn’t need to talk to this mom about setting boundaries and managing her child. All I needed to do was to affirm this mother as she followed her parental instincts and moved to care for her child.

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Upcoming Scheduled Classes

Some of our courses are also offered as scheduled classes from time to time with our Faculty providing weekly live special support sessions. If you already have taken the course in its self-paced version, you can enrol in the scheduled class for a fee of only 50 CAD.

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Neufeld’s Model of Attachment

Classes Start: October 1, 2026

Thursdays 9:30 AM Vancouver

Runs for 5 weeks

Anchored by Dr. Urška Žugelj with team of four other Faculty psychologists.
Gordon Neufeld will also be joining for a bonus session regarding Attachment Styles.

$150 CAD

This course unfolds Neufeld's ground-breaking model of attachment — the result of decades of synthesis, inspired by the physical and natural sciences, and built upon the most recent understandings of the brain, emotion and development.

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Intensive I: Making Sense of Kids

Classes Start: October 9, 2026

Fridays 12:30PM – 01:30PM Vancouver

Runs for 22 weeks

Anchored by Karen Bollman

$650 CAD

Intensive I provides the conceptual foundations of Neufeld's approach. Participants are equipped to use the constructs of attachment, maturation, and vulnerability to view children and their problems three-dimensionally.

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Intensive II: The Separation Complex

Classes Start: October 15, 2026

Thursdays 11:00AM – 12:30PM Vancouver

Runs for 17 weeks

With Genevieve Schreier

$800 CAD

Building on Intensive I, this course sheds light upon the impact of separation on a child's personality and behaviour. When the developmental antecedents are understood, the path to effective intervention becomes clear.

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Making Sense of Aggression

Classes Start: October 23, 2026

Fridays 10:00 – 11:00 AM Vancouver

Runs for 6 weeks

With Heather Ferguson joined by special guest Gordon Neufeld

$175 CAD

Aggression problems are deeply rooted in instinct and emotion and are therefore resistant to conventional discipline practices. Dr. Neufeld uncovers these roots and outlines steps to addressing them.

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Started — But registrations are still open...

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Making Sense of Marriage

Classes Start: September 16, 2026

Registration Closes: September 28, 2026. 

Wednesdays 10:00AM – 11:00AM Vancouver

Runs for 10 weeks

With Michele Maurer and Lisa Weiner

$350 CAD

Fresh understandings of marriage come from viewing the coupling phenomenon through the lenses of attachment, emotion, and development.

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